Legal

Privacy notice

Last updated: 4 November 2026

This notice explains what personal data Delafonte IT Solutions Ltd collects through this website, why we collect it, how long we keep it and what your rights are. We keep it short because we collect very little.

What we collect

When you send an enquiry through our contact form, we collect:

• your name and email address (required)
• your company name and phone number (if you choose to give them)
• the type of project you select
• your message, which may include details about your site, the work you need and your timings

If you email or phone us instead, we collect the details you give us in that conversation. Please don't send us sensitive information (for example health details) through the form. We don't need it to quote for cabling work.

How we use it and our lawful basis

What we do	Lawful basis under UK GDPR
Reply to your enquiry, arrange a site survey and prepare a quote	Taking steps at your request before entering into a contract, or our legitimate interest in responding to business enquiries
Carry out and invoice the work if you go ahead	Performance of a contract
Keep business and tax records	Legal obligation
Deal with complaints or legal claims	Our legitimate interest in protecting our business

We don't use your details for marketing mailing lists, we don't sell them, and we don't use them for automated decision-making or profiling.

Who we share it with

We only share your data with the service providers we need to run this website and our business. They act on our instructions and must keep it secure:

• the service that delivers our website form to our inbox (Netlify Forms, provided by Netlify, Inc.)
• our email provider (Google Workspace, provided by Google)
• our website host (Netlify, Inc.)
• our accountant, if you become a customer, for invoicing and tax records

We may also share data if the law requires us to, for example with HMRC or the police.

Transfers outside the UK

Some of our service providers may store or process data outside the UK. Where they do, we make sure appropriate safeguards are in place, such as the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses, or a UK adequacy decision.

How long we keep it

• Enquiries that don't lead to work: deleted within 12 months of our last contact with you.
• Customer records: kept for 6 years after the end of the financial year in which the work finished, to meet tax and accounting rules and in case of contract claims.

Cookies and fonts

This website doesn't set any cookies and doesn't use analytics or advertising trackers. The page text uses fonts served by Google Fonts. When your browser loads them, Google receives your IP address, as it would for any web request. Google's privacy policy is at policies.google.com/privacy. If we add cookies or analytics in future, we'll update this notice and ask for your consent where the law requires it.

Your rights

Under UK data protection law you have the right to:

• ask for a copy of the personal data we hold about you
• ask us to correct data that's wrong or incomplete
• ask us to delete your data
• ask us to restrict how we use your data
• object to us using your data where we rely on legitimate interests
• ask us to transfer your data to you or another organisation, where that applies

To use any of these rights, email info@delafonteit.com. It's free, and we'll reply within one month.

Keeping your data secure

We use reputable providers, protect our accounts with strong passwords and two-factor authentication where available, and limit access to the people who need it.

Complaints

If you're unhappy with how we've handled your data, please contact us first so we can try to put it right. You also have the right to complain to the Information Commissioner's Office (ICO), the UK data protection regulator: ico.org.uk/make-a-complaint, or call 0303 123 1113.

Changes to this notice

We'll update this page if anything changes. The date at the top shows when it was last revised.

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